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Guidelines To Change NDIS Support Coordinators

Guidelines To Change NDIS Support Coordinators

In assisting the participants of the National Disability Insurance Scheme (NDIS) in the management of their NDIS plans, the support coordinator has an important role to play. But perhaps there’s a point in time that you’ll find yourself needing to change NDIS support coordinator. Whether because they are uninspiring and uncommunicative, unwilling to assist you in reaching your objectives, or just for the sake of wanting a change, there are easy steps set up by the NDIS to make the transition easy and participant-friendly.

The position of support coordinator is a critical one for those enjoying the benefits of the National Disability Insurance Scheme (NDIS) who are seeking to navigate their way around the NDIS. However, I feel that it is completely justifiable to change NDIS support coordinator irrespective of the situation. This can be attributed to reasons such as communication issues, lack of support in achieving one’s objectives or simply the need for a different perspective on matters. Thankfully, the NDIS has clear guidelines to ensure the smooth running of processes and most importantly the consideration of participants’ needs.

Why You Might Want to Change Your Support Coordinator

There are numerous factors that may influence the choice of the participants to find a new support coordinator NDIS. The following are some of the specific reasons that people give:

  • Poor communication: You may feel that the present support coordinator is making no progress towards updating you or is out of reach.
  • Stagnation: It is sometimes the case that if the participant is not progressing towards the NDIS goals, then it is time for a change to aid in the participant’s advancement.
  • Differences in Methods: At times, the method your coordinator implements may be different than what suits you or what you may like or who you are.
  • Relocation: If you have recently shifted into a different locality, there is wisdom in the quest for a coordinator who is better acquainted with the services of the area.
  • Change of circumstances: if your disability has progressed or if there is an addition of diagnosis.

Regardless of the cause, the NDIS acknowledges that participants require a certain degree of flexibility to manage their support services. When it is done properly changing your support coordinator is not a cumbersome task.

The Process of Changing Your NDIS Support Coordinator

The support coordinator replacement process can be easy among most of the people, but it is critical to adhere to the proper procedure to avoid any interruptions in your NDIS services.

  1. Notify Your Current Coordinator: In case you wish to make any changes, it is courteous and professional to inform your existing support coordinator. It just requires a phone call or an email to inform them that you are thinking of making alterations.
  2. Contact the NDIS: You are supposed to notify the NDIS concerning your decision. You may either do it via your Local Area Coordinator (LAC) or you may call the NDIS. Mention your reasons for this change so that they can help you with what to do next.
  3. Finding a New Support Coordinator NDIS: A new coordinator can either be chosen by yourself or one can request from the LAC. While choosing, one should among other things look for their understanding of local services, ways of communicating and dealing with these needs in the specific individual.
  4. Transfer NDIS Support Coordination Services: After you have identified the new coordinator, the NDIS will help you in transferring the services of coordination. This makes sure that your support is continuous.
  5. Revising Your Plan: It may be necessary to update and modify your NDIS plan after a change in the provision of coordination services. Depending on your circumstances this may take the form of a plan review or a simple update.

Things to Consider When Changing Coordinators

While focusing on the support coordinator replacement process, it is necessary to identify the individual whose characteristics are suitable for our goals. Here are several aspects that should be taken into consideration:

  • Experience: Does the new coordinator have previous experience in the areas that are of importance to you? For instance, if it is necessary for you to deal with complicated health issues, seek a coordinator who has worked in health services. 
  • Communication Style: Communication is a very important aspect. Ensure your new coordinator hears you out when it is necessary and that they follow up with you on any relevant information. 
  • Familiarity with Local Services: A coordinator familiar with the services in your area will enable faster access to the appropriate supports. 
  • Flexibility: Search for a support coordinator capable of modifying their approach in line with the evolving nature of your needs over time.

How Arise Services Can Assist

Should you wish to effect any changes in your NDIS support coordinator, Arise Services comes in handy for you. Every participant is different, and it is important to find a suitable coordinator as this can greatly enhance your experience with the NDIS. Our highly trained and caring coordinators will provide you with support that is tailored to your objectives in a way that helps you get what you want out of life. Assuming a role prior to transition and continuous  facilitation, Arise Services makes sure that your involvement in the NDIS will be pleasant and productive.

Conclusion

It is not easy to change NDIS support coordinators for many people because of the various feelings associated with such action, however, this does not have to be the case. As per the NDIS guidelines and with the right assistance, everyone can manage the change process. Whether it is a communication issue or more work fit to a new style, coordinators are changed to properly meet one’s objectives. No matter how difficult the transition process may seem, Arise Services is devoted to helping you every step of the way and making sure that your NDIS experience is as seamless as possible.